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The Company plans to get certified for the ISO 9000
quality system and as such we already deploy quality procedures and practices
in accordance to the ISO specifications.The Company's Quality policy has
been written to meet the requirements of ISO 9000 and to provide customers
and employees with the assurance of the quality.
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We are
committed to providing the highest quality products and services to our
customers in the most competitive way. This is of fundamental importance
to the continued success of QYDCO.
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This is
achieved through the efforts of each employee taking responsibility for
the quality of their work and by them expecting the same high quality work
from our suppliers and each other.
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All employees
through their various skills and expertise, are expected to pursue and be
contiually involved in quality improvements to internal processes.
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These
objectives are supported by educating and training employees to ensure that
they are aware of their contribution to, and the aims of, quality improvement.
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Formal management reviews are held monthly by senior management to review the performance of the Quality System and assess its ability to meet the required standards. The agenda for these meetings include the review of the Quality Manual, Quality Audit Reports, Supplier Defect Reports, Problem Reports and client complaint information. Personnel and the Adequacy of their resources are reviewed to ensure that they are capable of meeting the current requirements of, or planned changes to, the quality system. |
| ................................................................................................................... Quality System ................................................................................................................... |
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The
quality system operates to three separate but referenced levels of documentation.
All levels of documentation are subject to formal change control before
amendments are issued. The quality manual defines QYDCO Quality Policy,
organization, management responsibilities and Quality System policies.
Operating procedures support the quality system policies in the quality
manual. They are written to a standard format, are uniquely referenced
and define the responsibilities and methods used to control interfaces
and functions. Work instructions are uniquely referenced and written to
define the methods to be followed for specific tasks. The effectiveness
of the Quality System is monitored by conducting planned quality audits
to confirm compliance with, and the adequacy of, Quality System documentation.
Quality planning is an integral part of the operating procedure therefore no separated quality plans are produced. All customer inquiries are reviewed before acceptance to ensure that all the requirement can be met. Where the requirements are not clear, the customer is contacted for further information and the inquiry held until the query has been satisfactorily resolved. Details of customer contracts are processed on the computer system where they remain as a record. Only suppliers who are capable of providing products and services that confirm to specification are selected. These suppliers are subject to approval before being included on the approved supplier's list. The performance of approved suppliers is monitored to ensure they continue to meet expectations in terms of quality, reliability, delivery and cost. Records are kept of suppliers, failing to meet these expectations and the appropriate corrective actions are devised and implemented with the aim of improving the service. Suitable equipment is provided that is capable of achieving acceptable quality standards. Equipment is subject to regular checks and maintenance to ensure it continues to provide acceptable results. Only personnel who have received the appropriate training are permitted to carry out application activities. Any changes to approved process methods are documented, reviewed and approved (by the customer where necessary) before being implemented. Deviations from approved procedures: materials and methods are recorded , reviewed and approved before implementation. Is such cases time limitations, quantities and the temporary procedures are specified and documented. |
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All changes to procedures are evaluated after implementation
to assess the affect upon the product quality. Inspection and tests are
carried out on receipt of products, during in process and final stages
of application. All inspection, Measuring and test equipment (IMTE) provided
for verification processes is controlled and maintained on a routine bases.
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